Frequently Asked Questions
Everything you need to know about your Grateful Dead apparel and gear.
When will my order ship?
Standard orders are typically processed within 2-3 business days. Once shipped, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We offer a 30-day return window for unworn and unwashed merchandise. Items must be returned in their original packaging with all tags attached for a full refund.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts, as vintage-style cuts may vary.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
How should I care for my screen-printed apparel?
To preserve the life of the graphics, we recommend washing your items inside out in cold water and tumble drying on low heat or hanging to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.