Returns & Exchanges
We want you to be completely satisfied with your Grateful Dead gear, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items. Keep the vibe alive by ensuring all original tags remain attached for a seamless processing experience.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and securely package your items in their original shipping box if possible.
Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive an email notification that your return is in transit.
Receive Your Refund
After our warehouse team inspects your items, we will issue a refund to your original payment method or process your exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing